Privacy Policy – Magenex
Effective Date: Sep 2025
Magenex (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our clients, partners, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, social media, services, or in person.
By using our services, you consent to the practices described in this Privacy Policy, in accordance with applicable data protection laws including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as applicable global standards like the General Data Protection Regulation (GDPR) where relevant.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, and other identifiers provided voluntarily.
- Business Information: Company profile, documents, or project-related data shared for business services.
- Technical Information: IP address, browser type, cookies, device information, and usage analytics.
- Financial Information: Payment details (processed through secure gateways, not stored by us).
2. How We Use Your Information
We use the information collected to:
- Provide and improve our services.
- Communicate regarding inquiries, proposals, and contracts.
- Process payments and generate invoices.
- Develop marketing and promotional campaigns.
- Comply with legal obligations.
3. Sharing of Information
We do not sell or rent personal data. Information may be shared with:
- Our internal team members and contractors for project execution.
- Third-party service providers (such as payment processors, hosting providers, marketing platforms) under strict confidentiality agreements.
- Regulatory authorities, if required by law.
4. Data Security
We implement industry-standard security measures, including encryption, access controls, and secure servers, to protect your data. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal and business information only as long as necessary to:
- Fulfill contractual obligations.
- Comply with legal, regulatory, and accounting requirements.
- Support legitimate business interests.
6. Your Rights
As per applicable laws (IT Act 2000, SPDI Rules 2011, GDPR), you have the right to:
- Access your data.
- Request corrections or updates.
- Withdraw consent and request deletion.
- Object to processing for marketing purposes.
Requests can be sent to: connect@magenex.com
7. Cookies Policy
Our website uses cookies and similar technologies to:
- Enhance user experience.
- Analyze site traffic.
- Personalize content and ads.
You can manage or disable cookies through your browser settings.
8. International Data Transfers
If you are located outside India, your data may be transferred to and processed in India. By using our services, you consent to such transfers, subject to applicable legal safeguards.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with the “Last Updated” date. Continued use of our services implies acceptance of the updated policy.
11. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact:
Email: connect@magenex.com
Reference:
- India: Information Technology Act, 2000; IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
- International (if applicable): GDPR (Regulation (EU) 2016/679).